ScrollGistRefund Policy
1. 14-day money-back guarantee
If you are not happy with ScrollGist Pro for any reason, request a refund within 14 days of your first purchase and you will receive a full refund of that payment. This applies to both monthly and yearly plans.
2. How to request one
- Email support@scrollgist.app from any address, including the order number or the email you used at checkout; or
- Reply to the receipt email you received from Paddle, our merchant of record.
Refunds are processed by Paddle back to your original payment method, typically within 5–10 business days depending on your bank.
3. Renewals
Subscription renewals are not automatically covered by the guarantee, but if a renewal charged you unexpectedly, contact us within 14 days of the renewal and we will make it right. You can cancel anytime before a renewal via the management link in your Paddle receipt; access continues until the end of the paid period.
4. Statutory rights
This policy is in addition to, and does not limit, any statutory refund or withdrawal rights you have under the consumer-protection laws of your country (including the EU 14-day withdrawal right and equivalent protections elsewhere).
5. Free trial
The free trial requires no payment and no card, so there is nothing to refund — try ScrollGist fully before ever paying.